FAQ's

FAQ’s
 
  1. What materials are used to create Nicole Vienna watches?
 
We only use a high grade of materials to craft our products. All of our Stainless steel is a precision high grade and our leather straps are selected from certified suppliers within the industry for your peace of mind. Guaranteeing a fine quality of genuine leather.
 
  1. Do you offer free shipping and returns?
 
Yes we offer both free shipping and free returns. We offer this with a standard mail courier which takes around 5-7 working days for delivery across Europe.
 
  1. Will my watch come with a battery?
 
Yes, your watch will come working and ready to wear!
 
  1. How do you ensure a great quality product?
 
Each and every product is individually tested to ensure it meets the superior quality that we pride our selves on delivery to you.
 
  1. Do you offer a secure payment process?
 
Of course! We take the security of our website very seriously in order to offer you peace of mind. Nicole Vienna goes the extra mile to ensure the safety and security of each and every transaction that processes through our website with our payment partners PayPal and Paybox direct.